AI Agents & LangChain in n8n · 90 min
AI capstone: support-ticket triage bot
A production-grade agent that classifies, answers or escalates support tickets with RAG and guardrails.
Key concepts
- End-to-end agent design
- RAG + structured output + guardrails
- Escalation to a human
Exercise
Ship a bot that answers from your docs via RAG, and escalates low-confidence tickets to Slack.